Accor

Ready to get INKed?

Does connecting with people from all over the world and making them feel at home make your heart race? Are you a great listener who loves solving challenges and fulfilling guest requests? Then we have the perfect opportunity for you! Join our INKredible team and start a new chapter in your career as a Front Office team member!

The Script

As the first point of contact for our guests, you’ll leave a lasting impression from the moment they arrive until the moment they leave. You’ll be a true INKredible ambassador, ensuring every guest feels welcomed and valued. While check-ins and check-outs are key moments, you’ll also love personalizing each guest’s stay — whether that means preparing special touches for their occasion, recommending the best spots to eat, or suggesting exciting adventures around Amsterdam.

You’ll keep track of guest preferences and communicate them to relevant departments to ensure a seamless stay. Solving any guest issues that arise is a challenge you’ll embrace, as you take pride in turning problems into positive experiences. Your goal every day is to ensure that each guest leaves with the desire to return.

INK Story

INK: All for you, proudly.

INK Hotel Amsterdam – MGallery is a luxurious lifestyle hotel with a rich history. The hotel’s name is inspired by its past as the home of the Dutch newspaper De Tijd, where stories were written and brought to life in ink. As such, INK Hotel is “Where stories are yet to be written.” Our restaurant, PRESSROOM, serves as the living room for both hotel guests and locals, offering delicious dishes crafted by our talented kitchen team and cocktails made with a personal touch by our bartenders.

Still reading?

Curious about what it’s like to be a Front Office Team Member at INK Hotel Amsterdam? First and foremost, you’ll be joining a close-knit team that is caring, determined, and respectful. Together, we create a safe environment where we take ownership and responsibility. Creativity and individuality are celebrated, and we embrace bold decisions made by passionate people. At INK Hotel Amsterdam, the personal touch is at the heart of everything we do.

Ready to be part of something INKredible? We can’t wait to meet you!

Tick the box!

Does your story align with what we’re looking for? For the Front Office team member position, we’re seeking someone who:

• Has an outgoing and helpful personality;
• Is flexible with their schedule, able to work both morning and evening shifts, and occasionally a night shift;
• Holds an MBO degree in hospitality or tourism;
• Has at least one year of experience in Front Office;
• Is available to work both weekdays and weekends;
• Has strong communication skills in Dutch and English (additional languages are a plus);
• Has knowledge of PMS systems (such as Opera), preferred but not required.

What do you get from us?

As a Front Office team member, you’ll enjoy a variety of benefits, including:

• 25 days of vacation based on a full-time contract of 38 hours per week;
• A competitive salary, at least 7.5% above Scale V of the collective labor agreement for the Horeca industry;
• A travel allowance if your commute is over 5 kilometers;
• A healthy staff meal;
• Cross-training across all hotel departments to expand your skills;
• Staff discounts at Accor hotels, so you can experience our properties around the world;
• An F&B discount card for use at various hotels in Amsterdam;
• Training and development opportunities to further your career;
• International career growth potential within the Accor Group;
• Regular staff drinks and parties with your colleagues;
• And, of course, the opportunity to work with an INKredible team!

Sounds good?

Do you see yourself working at INK Hotel Amsterdam – MGallery Collection? We are looking forward to receive your resume and motivation letter. You can send this by e-mail to the Talent & Culture department via the e-mail address Pien.VANDERLINDEN@accor.com. Any questions? Feel free to send us an e-mail or give us a call via 020 555 17 04.